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Privacy Policy

This privacy policy sets out how our website uses and protects any information that you give when you use the website. The website is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the website, then you can be assured that it will only be used in accordance with this privacy policy and the provisions set out in the (GDPR) General Data Protection Regulations 2018. This policy may change from time to time – updates will be made on this page. You should check this page from time to time to ensure that you are happy with any changes. This privacy policy is effective from the 24th of May 2018.

About This Website

This website is owned and operated by Truly Digital Media Limited. 


Data We Collect

Personal Data. Our Website has email links and a Contact Form. These features allow the capture of your name & contact details. You may also provide, through these features, additional personal information which would assist us in providing you a service. These features are not automated, and no such personal information is captured unless expressly provided by the user.


Browsing Data.

We do not collect any information which could personally identify you. We use cookies to gather information such as your country, browser type, referring/exit pages, operating system and date/time of visit. This data is collected for statistical purposes only. None of this information stored is linked to personally identifiable information.

We may use aggregate information for monitoring website usage to help us develop the website and our service and may provide such aggregate information to third parties, including, but not limited to Google. We ensure that none of these statistics include information that could be used to identify any individual.

We use Google Analytics for the following purposes :

  • Website Optimisation. Truly Digital Media analyse aggregated statistics relating to website performance in order to improve our website
  • Google Analytics Demographics and Interest Reporting. Truly Digital Media use data from Google's Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics to inform our marketing strategy.


Visitors can opt out of Google Analytics for Display Advertising and customise Google Display Network ads using Google's Ad Settings page. Visitors can opt out of Google Analytics using this browser add-on.

The General Data Protection Regulations 2018 give you the right to request that we do not keep your details on file once your transactions with us are complete. If you wish to exercise this right, please contact us using the details at the end of this Privacy Policy. Exercising this right will not affect the level of service you receive from Truly Digital Media

What we do with the information

We use personal information only to respond to enquiries and client correspondence

We use aggregated statistics to improve our website functionality and our service to you

If we enter into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Information Transfer

We do not transfer your personal data to any other organisations, unless required to do so by law

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being visited. It helps us analyse data about traffic and improve our website in order to tailor it to customer needs. We also use this information for statistical analysis purposes as outlined in this policy

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Controlling Your Personal Data

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us using the details at the end of this privacy policy. We will provide the information requested or make any requested changes within 30 days of the date of your request. We may contact you to verify your identity before releasing data to you or modifying the data we hold for you. There is no charge for providing this information. If you notify us that the data we hold about you is incorrect, then as required by the General Data Protection Regulations 2018, we will ensure that any corrections are passed on to any companies we have shared your information with. We cannot guarantee they will complete these corrections in their own data as that data is outside of our direct control. Upon request, we will notify you of the companies we have passed your corrected details on to.

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind by contacting us.

Your Right to be forgotten

The General Data Protection Regulation 2018 gives you the right to be forgotten. If you wish to be forgotten, please contact us. If you request to be forgotten, we will use our best endeavours to ensure all data about you is deleted within 30 days of the request. We may contact you to verify your identity before removing the data we hold for you.


The information contained in the website is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of the website. Through the website you are able to link to other websites which are not under the control of the website. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running. However we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Data Controller

The Data Controller of this website is Truly Digital Media Limited

Contact the data controller

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: The Data Protection Officer, Truly Digital Media, Office 2, Beccles Station Building, Station Road, Beccles, Suffolk, NR34 9QJ or emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. .